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Organize endless
bills, statements, claims forms.
Present your 'shoebox'
full of paperwork to the Patients Advocate. She will organize it,
discard what is not needed, keep what is, and identify what needs to be
paid, and what needs to be contested, and what should be
filed.
Appeal
denials of claims & incorrect payments.
Once everything is in
order, she will work for you in attacking any denials of claims, or
incorrect payments you may have made. This includes calling
the insurance companies, the medical providers, etc. But
she will be armed with the knowledge of how they operate, how they talk,
and how to cut through the obstacles that they can put in front of you.
Write letters to get results.
If necessary, she will
write letters, file claim forms, escalate with the insurance companies and
medical service providers, etc. to make sure you are getting what
you are entitled to. She knows who to contact, how to approach
the subject, and when to persist.
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